faqs

1. what's the return policy?

we have a 14-day return policy. if you're allergic to dankness, hit us up within 14 days of receiving it and we'll sort you out. no returns are accepted on digital goods.

2. can I return a personalized item?

we offer limited commissions, but do not personalize items in the store. hit us up here with your request.

3. how do I start a return?

shoot us an email at orders@doomgang.com and we'll guide you through the process

4. do you offer exchanges?

unfortunately, we don't do direct exchanges. but don't worry, just return the item you don't want and place a new order for the dankness you desire.

5. can I return sale items?

sorry, but our sale items are ineligible for returns

6. how long does it take to process a refund?

once we receive your return, we'll inspect the package and process your refund within 10 business days. your bank may take a little longer to show you the money.

7. what if my order arrives damaged?

if your order arrives in a less-than-dank condition, reach out to us immediately. we'll make it right and send you a replacement faster than you can say "dank merch to the rescue!"

8. how long does shipping take?

we fulfill orders as soon as the merch is ready to rock. once it's packed with care, you'll receive a confirmation email with a tracking number. shipping times vary, but we'll get your dankness to you as fast as possible.

9. can I pay with crypto?

yes, merch and digital art may be purchased with major cryptos (BTC, ETH, TEZ)